How can Managers move from just managing to leading? An important step is by mastering 6 Key leadership skills called Smart Skills™.
These skills are necessary to build, lead and manage teams. Acquiring theses skills allows you to exercise influence both with and without authority, remain emotionally intelligent in the face of on-going challenges, utilize negotiation skills for win/wins, and monitor and control performance.
Smart Skills™ creates Leaders who are more than just Managers; they become talented individuals that have mastered the 6 Smart Skills™ necessary to build high-performing teams. They tap into the collective intelligence of the group, manage it and exercise influence with or without authority to ensure superior results.
The mastering of Smart Skills™ provides managers what they need to know and do to make a traditional team, cross-functional team or a matrix management organization perform at the highest level. These skills are required to be able to lead and mange the uncertainty inherent in today’s complex, virtual, global environment.
Smart Skills™ are those skills relating to a Manager’s Emotional and Social Intelligence. These skills are a cluster of personality traits, social graces, communication, personal habits and interpersonal skill sets that characterize relationships with other people. Smart Skills™ complement hard skills (part of a person’s IQ), which are the occupational requirements of the job.
A person’s Smart Skills™ Quotient (aggregate of this cluster of skills) is an important part of their individual contribution to the success of any organization. Whether dealing with people face-to-face or virtually via telephone, Skype or video-conference, the more one masters these skills, the more successful they become.
The Smart Skills™ Core Competencies are:
- Emotional Intelligence
- Influencing with Impact
- Interest Based Negotiation
- Stress and Change Management
- Appreciative Inquiry
- High Level Communication Skills
Think about how emotionally intelligent you and your team members are and how you could improve your business by improving your people.