The Latest 17-Second Survey Results: Not a top management concern?

The one write-in response surprised me.

I mean, it shouldn’t have; too many firms still feel this way. But it did.

The second 17-second survey we did posed this question:

What are you doing — or planning to do — to develop your employees and management for the better?

The one write-in response state:

Not a top management concern.

Now, I have no demographics or context behind this answer. However, taking it at face value is a little depressing, since it really doesn’t take a lot to develop your folks for the better.

And that means improving:

  • Productivity
  • Engagement
  • Retention
  • Brand evangelization
  • Customer service
  • Revenue growth
  • Work/life integration
  • Emotional intelligence
  • And lots more stuff

At my last two firms, we created a culture that embraced:

  • Training programs
  • One-on-one meetings
  • Coaching

All of which were in the top five responses from our latest survey (you can find the graph of results of below and click on it to read in detail).

“Training programs” is broad and even delineating “internal” or “external” still doesn’t define it enough. But regularly scheduled one-on-one’s and coaching are two activities that can engage and inspire your workforce beyond the annual performance review.

Which, by the way, was the number one response.


It’s also worth noting again that:

In our first 17-second survey, we asked: What are the most important “people skills” to assess and develop in your employees, managers and leaders today?

The #1 answer? Emotional intelligence

In this second survey, the almost dead last answer?

Emotional intelligence assessments

Not a top management concern.

We’ve got a lot of exciting work to do.

Be better and brighter.


3 thoughts on “The Latest 17-Second Survey Results: Not a top management concern?

  1. How sad. It’s that point of view that has companies tanking. It is so important for everyone from the ground level up to be engaged in what can make the company run better. The whole attitude that “it’s not my job” is part of the problem & is drags everyone down.


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